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Legal

Refund Policy

Last updated: July 26, 2026
This is a starting-point template, not legal advice. The 7-day window below must match whatever you configure in your Lemon Squeezy store settings — if you change one, change the other.

Try before you buy

LiveTranslate offers a free tier with no time limit and no credit card required, so you can test it with your own equipment and room before paying anything. The free tier has some functionality limited; purchasing a license removes those limits and unlocks full functionality on that installation, permanently.

Money-back guarantee

If you're not satisfied with LiveTranslate, contact us within 7 days of your purchase date for a full refund, no questions asked.

How to request a refund

Email our support address (see the site footer) with the email address you purchased under, or use the link in your Lemon Squeezy order-confirmation email to request a refund directly.

What happens after a refund

Once a refund is processed, your license key is deactivated and that installation reverts to the free tier's limited functionality. Any transcripts or settings already saved locally on your computer are not affected or deleted — only the license status changes.

Who processes the refund

Lemon Squeezy, as our merchant of record, processes the actual refund transaction back to your original payment method. Processing times depend on your bank or card provider, typically a few business days.

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